Privacy Policy

How we handle personal information on hornsdaleasset.com.au.

Effective date: 16 September 2026
Entity: HORNSDALE ASSET CO PTY LTD · Registered office NSW 2000, Australia · Registered from 20 May 2015
Website: hornsdaleasset.com.au · Enquiries: Contact (telephone 02 0000 0000 · contact@hornsdaleasset.com.au)

1. Who we are

HORNSDALE ASSET CO PTY LTD is the entity responsible for personal information collected through hornsdaleasset.com.au. The company is an Australian special purpose vehicle that holds the Hornsdale renewable energy asset. It is not a licensed electricity retailer and does not operate household customer accounts.

Privacy enquiries may be directed through the Contact page or to the registered office at NSW 2000. Correspondence should identify whether your request relates to access, correction, complaint, or a regulatory matter so it can be routed appropriately.

2. Scope of this policy

This Privacy Policy applies to personal information collected when you visit hornsdaleasset.com.au, submit forms on the site, or communicate with us using contact details published on the Contact page. It does not describe privacy practices of third parties that operate their own services (for example, font or script content delivery networks listed in the Cookie Policy).

Separate confidentiality undertakings may apply to virtual data rooms, transaction documents, or regulatory material provided outside this public website. Those arrangements are governed by the relevant agreement, not this page alone.

3. Information we collect

3.1 Information you provide

Depending on which form you use, we may collect:

  • General enquiry (Contact): name, organisation, email, telephone, enquiry type, optional reference, and message content.
  • Regulatory document request (Compliance): organisation, contact name, email, document title or reference, and purpose of request.
  • Community correspondence (Community): name, optional organisation or property reference, email, topic selection, and message content.

If you telephone 02 0000 0000 or email contact@hornsdaleasset.com.au, we collect the information you choose to provide in that communication, including attachments if you send them before secure transfer has been agreed.

3.2 Information collected automatically

Our hosting infrastructure may log technical data such as IP address, browser user agent, requested URL, HTTP status, and timestamps. These logs are used for security monitoring, abuse prevention, and fault diagnosis. They are not used to build retail marketing profiles.

4. How we use personal information

We use personal information for purposes that include:

  • responding to corporate, regulatory, investment, legal, grid, media, and community enquiries;
  • processing document requests where identity or mandate verification is required;
  • maintaining records of correspondence for audit, dispute resolution, and compliance with law;
  • operating and securing the website.

We do not sell personal information. We do not use this site to compile retail marketing lists or to promote electricity offers to households.

5. Disclosure of personal information

We may disclose personal information to:

  • professional advisers (legal, accounting, insurance) under confidentiality obligations;
  • hosting, email, or IT service providers that assist in operating hornsdaleasset.com.au;
  • regulators or courts where required or authorised by law;
  • successor entities if ownership or control of the SPV changes, subject to applicable law and notices.

Some service providers may store or process data outside Australia. Where that occurs, we take reasonable steps consistent with applicable Australian privacy principles to ensure appropriate handling.

6. Storage, retention, and security

We retain personal information for as long as needed to fulfil the purpose of collection, meet legal obligations, and resolve disputes. Compliance-related enquiries and document requests may be retained longer than general questions because regulatory chronologies and audit trails require continuity.

We take reasonable technical and organisational steps to protect information from misuse, loss, unauthorised access, modification, or disclosure. No online transmission is completely secure; you should not send highly sensitive documents through web forms until we confirm a secure channel.

7. Access, correction, and complaints

You may request access to or correction of personal information we hold about you by writing through Contact or to the registered office at NSW 2000. We will respond within a reasonable period consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply to us.

If you believe we have handled personal information contrary to applicable privacy law, you may lodge a complaint with us using the same channels. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

8. Children

This site is directed at institutional and professional counterparties. It is not directed at children. We do not knowingly collect personal information from individuals under 16 without appropriate authority.

9. Cookies and similar technologies

See our Cookie Policy for information on cookies, browser storage, and third-party resources loaded to display pages.

10. Changes to this policy

We may update this Privacy Policy by posting a revised version on this page with a new effective date. Material changes will be described in the updated text where practicable.

Contact Terms & Conditions

Policy FAQ

What personal data does Contact collect?
Name, organisation, email, telephone, enquiry type, optional reference, and message. Community and compliance forms collect the fields described in section 3 of the Privacy Policy.
Is data sold to marketers?
No. HORNSDALE ASSET CO PTY LTD does not retail electricity or operate consumer marketing lists.
Should I attach confidential documents to web forms?
No, until secure transfer is agreed. Use Contact to describe the document; the company will propose an appropriate channel.
How do I request access or correction?
Write through Contact or to the registered office at NSW 2000 with enough detail for us to locate your enquiry records.